Shipping policy

Shipping Policy
Processing Time
Orders are processed within 3–7 business days after payment confirmation.
Estimated Shipping Time
United States: 7–15 business days
International: 10–20 business days
Please note that shipping times are estimates and may vary depending on carrier delays, customs processing, weather conditions, or high demand periods.
Tracking Information
Once your order has shipped, you will receive a tracking number via email.
Incorrect Shipping Information
Hebe Haus is not responsible for orders shipped to incorrectly provided addresses. Please ensure all shipping information is accurate before placing your order.
Lost or Delayed Packages
If your package is significantly delayed or lost in transit, please contact us at:
hebehauscustomer@gmail.com
We will do our best to assist you.